As I have mentioned before we live in a visual culture, and it is constantly moving forward through our consumerism. What I want to discuss is the importance of package design. Equal in nature to that of advertising, the art of the package is what will ultimately drive the consumer in their purchasing choices. When encountering a display in the grocery store or the shelf in a book store, we are driven by what appeals to our aesthetic. There are some things we just don’t find visually appealing, and the package designer has to keep that in mind as it relates to the masses. They must also balance the importance of brand identity with the character of the individual product. It is important to realize that as a designer you are not going to make every one happy, all of the time. That is just the nature of the game. What is important is to focus on the process, and having meaning behind your design decisions. This strengthens the overall design, and even though the consumer may not realize it on a conscious level, they feel the success of the process when picking up the product, and placing it in their cart. In the mind of the consumer the product is better than all the rest based on the package design, and in that the designer should feel successful.
Here are some examples of what I am talking about.
Food Packaging
When it comes to what we ingest the package plays an even more important role that in other cases. Obviously the goal is to get us to buy the object and eat its contents, so we wouldn’t want to be presented with something unattractive.

Granola is a natural product that people buy in order to eat healthier, or at least under the guise of being healthy. Let’s take a look at how the company Back to Nature decided to promote their product through package design. In the era of the green initiative and the desire to be more Earth friendly, it is not surprising to find companies using earth tones. This color palette connects the product to mother nature, giving us a sense that the product we are about to consume is better for us; in that it is attuned to nature and therefore our physiology. The fact that this may or may not be true is irrelevant. I am sure that many focus groups using the same granola with different packages would warrant various responses had the company decided to use red and yellow, or blue and orange in their design choices.
The package itself is of familiar construction. By this time consumers have been met with many products using the resealable pouch. Maintaining freshness, and ensuring quality is important when selling a consumable product. At the beginning of this project, let’s try imagine the process that the designer would go through in order to arrive at this solution. The client meeting would mostly likely consist of taste tests, the mission statement of the company, and some sort of conceptualization (or ideation if you prefer). But in the end, it is the designer and art director that must brainstorm in order to complete the project in a way that will both satisfy the client and reach their sales goals. A majority of these bags look the same, not in design, but in implementation. So, what can the designer do to make this granola stand out on the shelf? Well, first the designer should go to the grocery store and take a look around at the products that will be sharing the space. Get a feel for the other boxes/packages that are used to get a sense of the competition. This is called competitive analysis. Learning all that you can about the competition will have a positive effect on the end result and inform your design choices. Once the designer has a better idea of how to approach the “problem”, they can sit down and begin sketching out possible solutions.
OK, well how do we think the designers did on this example? Being a consumer of this product and other granolas, I can say that the taste wasn’t so different in comparison to other brands. What I can say is that the design on the pouch informed my purchasing decision. Ignoring price point and focusing purely on the look of the package – it was simply more appealing. The title alone assisted in my decision to purchase this item; Classic granola. It is located in the cereal isle, which may or may not be intuitive depending on the shopper, so most of the accompanying products are in boxes. The pouch stood out because it was different. Also, the reason I was looking for granola was not to use as a breakfast option, but as an additive to yogurt. So perhaps this is why the idea of a boxed granola seemed a bit much and the pouch of Classic granola was more suited to my needs. Again, these are things that the package designer should keep in mind when deciding on layout options. Enough with granola, let’s move on to tea.

Doesn’t that look warm and inviting? Don’t you just want to sit down next to a fire with a book and sip on some vanilla caramel deliciousness? I know I do, and almost every time I see this package in my kitchen I make a cup. In fact, I was buying Lipton tea bags for my iced tea maker when I decided to buy this. So again, the packaging made the purchase choice for me. (I am not an impulsive shopper, although most of my examples may lead you to believe so). The use of an all warm color palette makes this package, in my opinion. We associate tea with a warming sensation. Tea makes us feel better when we are sick and relaxed at bedtime. The red of the Lipton logo helps in this case as it does not distract from the color palette as it could if it were a different color or if a different palette was used. The circle in the center of the front image enhances the concept of warmth emanating from the tea. It also provides a feeling of a pleasant aroma.
Much to surprise when visiting the grocery store this evening, I discovered a new package design for the same tea. Let’s do a side by side comparison.

There are a couple of key changes that I noticed at first glance, specifically relating to hierarchy. All of the same information is available just laid out in a slightly different manner. Another element that has changed is the type treatment. In the new packaging, the solid band houses a more distinctive title treatment of the tea itself, with the ingredients acting as subheads. I think this is more successful. The original typography has a triangular feeling, mimicking that of the pyramid tea bag. It provided balance between the two elements, but in comparison, I think it was lacking in style. Version 2 also has a color palette that leans more towards the browns of caramel as opposed to the oranges of the warming sunlight. This choice makes me feel like the tea is creamy in nature more so than the other; almost favoring the caramel-ness of the tea. There are many other things that we can look at when comparing these two products, but I don’t want to get too wrapped up in Lipton’s packaging choices.
Items of Utility
When it comes to service items (such as hairspray, cat litter, etc.), I find that they use their design space as a place to further our understanding of their purpose. As if I am unaware of why I would be buying such a product. Going back to my comment about packaging acting as advertising, these products may take this a little to far. Case in point:

Wow. That is certainly something. My feelings about the product itself is not effected by its packaging, and I don’t buy these logs because I find the design particularly appealing. They serve their purpose in my fireplace. They use a warm color palette of red and yellow that certainly jumps off the shelf, and maybe that is the point. In this case, the yellow of the box and wrapper make the product stand out when compared to the other log manufacturers products. So if that were the only metric, then this packaging would be successful. I don’t know if we necessarily need to see the couple sitting in front of a fireplace on the left hand side. With the word flame in the name, it is pretty obvious what function these items serve. Perhaps these choices were made in an effort to further our understanding surrounding fire. But, I think that they push it a little too far. If things are highlighted, underlined, and in all caps, the designer is making sure that the consumer can see it; however, I wouldn’t say that they are making good design decisions. Also, the size of the logo is a bit overwhelming. Why does it need to be that large? How does it make the log anymore appealing? If something is screaming at me, I won’t like it more just because it’s louder than everything else. The same is true is design.
Products I don’t need, but buy anyway
This last product is a perfect example of effective package design. In fact, I purchased it because the package was intriguing.

When I saw this on the shelf at the college bookstore, I just had to buy it. I don’t know if I would say that I need to know how many things you can do with a milk carton, but I am glad that I have this guide to lead me when I decide to learn. In my opinion, this package is successful in every way. It is unique and draws the consumers attention, especially when on a book shelf. The choice to use cow spots as a decorative element enhances the milk concept and on the first side when describing the creative facts, the designer chose to mimic the nutrition labels that we find on all of our food products; siting fun at 100% and entertainment at 125%. Also, it is fun to look at. It hearkens back to childhood, or at least it does for me. Like craft time at summer camp, or just a fun afternoon at a neighbors house making things out of Popsicle sticks. How clever.
Whether you are shopping for groceries, starter logs, books, or any other item, always keep in the back of your mind the success/failure of the packaging design you encounter. As observers of the world around us we are influenced by a myriad of objects, places, packages and much more. Graphic designers need to keep their eyes open to further their understanding of successful and unsuccessful design, to assist us in their professional growth.
Happy observing, L
Jul
2010
Design in the Museum
Since it is the summer time and I am not inundated with school reading assignments, I have found the time to catch up on my magazine reading. On the same day I purchased Newsweek, I also picked up a copy of ArtNews. I had received a piece of direct mail from the publication asking me to subscribe. I had never heard of it, so I thought why not check it out. As you would suspect it was full of gallery advertisements and stories of art theft, art collectors, etc. But, I came across an interesting story that I wanted to share.
First, I think it is important to get some background on the symbol itself because with any work of art it is important to get a sense of its history. According to a How Stuff Works article “What Do You Call the Symbol Used in Email Addresses?” the @ symbol does not have clear origins. It appeared in accounting practices as well as handwritten manuscripts as shorthand. So perhaps in this case the creator of the “work” is not important.
Next, how about deciding that it is worth the weight of the institution of the museum. Since its inception the museum has been the cultural center of art appreciation and the determination of quality, high-art. They tell the general public what art is important and why they should care. So in this case, what is it about the @ symbol that deserves wall space?
Using historical examples, such as Duchamp’s Fountain, 1917, the role of art in a museum can start revolutionary thinking about art’s definition in the social consciousness and how we perceive its importance in the world. Perhaps the @ symbol is a virtual readymade; not possessing physical mass or form, but high-design as determined by the MoMA.
Hmm, tag the world. This gives a whole new definition to public works of art.
L
Tags: design, MoMA, typography
Posted in Commentary, Design, Museums